Othandizira ma call center amagwiritsa ntchito mahedifoni pazifukwa zosiyanasiyana zomwe zingapindulitse othandizirawo komanso magwiridwe antchito onsecall centerntchito. Nazi zina mwazifukwa zazikulu zomwe othandizira call center amagwiritsa ntchito mahedifoni:
Kugwiritsa Ntchito Pamanja: Mahedifoni amalola othandizira ma call center kuti manja awo azitha kulemba zolemba, kupeza zambiri pakompyuta, kapena kugwiritsa ntchito zida zina polankhula ndi makasitomala. Izi zimathandiza othandizira kuti azigwira ntchito zambiri moyenera panthawi yoyimba.
Kupititsa patsogolo Ergonomics: Kugwira foni yam'manja kwa nthawi yayitali kumatha kubweretsa kusapeza bwino kapena kupsinjika pakhosi, phewa, ndi mkono. Zomverera m'makutu zimalola othandizira kukhalabe ndi mawonekedwe a ergonomic panthawi yoyimba, kuchepetsa chiopsezo cha kuvulala kobwerezabwereza.
Kuyimba Kwabwinoko: Mahedifoni amapangidwa ndikuletsa phokosozinthu zomwe zimathandiza kuletsa phokoso lakumbuyo ndikuwonetsetsa kulumikizana bwino pakati pa wothandizira ndi kasitomala. Izi zitha kupangitsa kuti foni ikhale yabwino komanso kukhutira kwamakasitomala.
Kuchulukirachulukira: Ndi chomverera m'makutu, othandizira amatha kuyimba mafoni bwino kwambiri ndikuyimba mafoni okwera kwambiri panthawi yonseyi. Athanso kupeza zambiri pakompyuta yawo popanda kulumikizidwa ndi foni yam'manja.
Kusuntha: Othandizira ma call center ena angafunike kuyendayenda mozungulira malo awo antchito kapena ofesi akamayimba. Zomverera m'makutu zimawapatsa mwayi woti azisuntha momasuka popanda kutsekeredwa ndi chingwe cha m'manja.
Ukatswiri: Kugwiritsa ntchito chomverera m'makutu kumatha kuwonetsa ukadaulo kwa makasitomala, chifukwa zimawonetsa kuti wothandizirayo akuyang'ana kwambiri pakuyimba ndipo ali wokonzeka kuthandiza. Zimathandizanso othandizira kuti aziyang'ana maso ndi makasitomala pokumana maso ndi maso.
Ponseponse, kugwiritsa ntchito mahedifoni m'malo oyimbira foni kungathandize kukhathamiritsa magwiridwe antchito, kupititsa patsogolo ntchito zamakasitomala, komanso kupititsa patsogolo magwiridwe antchito a malo oimbira foni.
Mahedifoni amapereka zabwino zingapo:
Amalola ogwira ntchito ku call center kuti akhazikitse maikolofoni kuti amveke bwino ndipo asadandaule kuti akusintha.
Amalola ogwira ntchito ku call centre kuti alembe zolemba ndikulemba vuto ngati ndi kasitomala kapena malo othandizira zaukadaulo monga momwe ndidagwiriramo, lembani maoda azogulitsa, kuyang'ana zambiri za akaunti, ndi zina zambiri. Ngati titagwiritsa ntchito foni yam'manja, tifunika kulemba ndi dzanja limodzi lomwe ndi lovuta kapena kugwira cholumikizira pakati pa khosi ndi phewa zomwe sizingakhale zosasangalatsa pakatha maola 8, koma foniyo mwina sitingathe kutimva kapena kutimva.
Kugwiritsa ntchito mafoni olankhula kumatha kunyamula phokoso lonse lotizungulira, kotero anthu omwe ali m'ma cubicles mbali iliyonse ya ife ndipo mwina kutali, aliyense woyenda pafupi ndi ife ndikuyankhula akhoza kusokoneza zokambirana zathu, ndi zina zotero.
Othandizira Call Center amagwiritsa ntchitozomverera m'makutukulankhulana ndi makasitomala pa foni kapena njira zina zolankhulirana, monga macheza kapena kanema. Zomverera m'makutu zimalola othandizira kuti azilankhulana mopanda manja komanso kusinthana mosavuta pakati pa mafoni, zomwe zimapangitsa kuti zitheke bwino komanso zimachepetsa chiopsezo cha kuvulala kobwerezabwereza. Kuphatikiza apo, zomverera m'makutu nthawi zambiri zimakhala ndi zoletsa phokoso, zomwe zingathandize kuchepetsa phokoso lakumbuyo ndikuwongolera kuyimba konse.
Ngati mukufuna mahedifoni abwino kwambiri, onani izi:https://www.inbertec.com/ub810dp-premium-contact-center-headset-with-noise-cancelling-microphones-2-product/
Nthawi yotumiza: Jun-07-2024
