Njira zothetsera mavuto omwe amapezeka ndi ma call center headsets

Mahedifoni a call center ndi zida zofunikira kuti athe kulumikizana bwino, koma amatha kukumana ndi zovuta zomwe zimasokoneza kayendedwe ka ntchito. Nawa mavuto omwe nthawi zambiri amakumana nawo komanso mayankho awo:

1.Palibe Phokoso kapena Ubwino Wosamveka:

Yang'anani kulumikizidwa: Onetsetsani kuti mahedifoni alumikizidwa bwino kapena akulumikizidwa kudzeraBulutufi.
Sinthani makonda a voliyumu: Tsimikizirani kuti voliyumu yatsegulidwa pamutu ndi pachipangizo.
Yesani pa chipangizo china: Dziwani ngati vuto lili ndi mahedifoni kapena chipangizo choyambirira.
Sinthani chosinthira voliyumu yolandila pa adaputala yamutu wa foni ya desiki;

2.Mayikrofoni Sakugwira Ntchito:

Onetsetsani kuti cholankhuliracho sichinatchulidwe: Yang'anani batani losalankhula kapena kusintha.
Tsimikizirani zochunira: Tsimikizirani kuti maikolofoni yasankhidwa ngati chipangizo cholowetsamo mumakina anu.
Yeretsani maikolofoni: Fumbi kapena zinyalala zimatha kutsekereza mawu.
Onani ngati batani losinthira chomverera m'makutu/cham'manja pa adaputala lili m'malo mwa cholumikizira chapafoni.
Onetsetsani kuti maikolofoni ya foni yam'manja yam'manja ili pamalo oyenera. Ndiko kuti, malo olondola a maikolofoni ali mopingasa (pafupifupi inchi imodzi) pakati pa pakamwa panu ndi chibwano.
Sinthani voliyumu ya maikolofoni pa adaputala kapena sinthani mtundu wa maikolofoni pa adaputala.

3.Nkhani Zolumikizana (Zomvera Zopanda Ziwaya):

Limbikitsaninso batire: Batire yotsika imatha kuyambitsa kulumikizana kwapakatikati.
Konzaninso chipangizochi: Bwezeraninso kulumikizidwa kwa Bluetooth posiyanitsa ndi kulunzanitsanso.
Yang'anirani kusokoneza: Chokani pazida zina zamagetsi zomwe zingayambitse kusokoneza kwa ma sign.

4.Comfort Nkhani:

Sinthani zomangira m'mutu ndi ma khushoni: Onetsetsani kuti zili bwino kuti musamavutike nthawi yayitali.
Pumulani: Kupuma pang'ono pafupipafupi kumachepetsa kutopa.

5.Nkhawa Zokhalitsa:

Gwira mosamala: Pewani kugwetsa kapena kukoka zingwe.
Sungani bwino: Gwiritsani ntchito chikwama kapena mbedza kuti mupewe kuwonongeka.
Pothana ndi mavuto omwe anthu ambiri amakumana nawowa mwachangu,call center agentsakhoza kusunga zokolola ndi kuonetsetsa kulankhulana momasuka ndi makasitomala. Kusamalira nthawi zonse ndi kuthetsa mavuto kumatha kukulitsa moyo wa mahedifoni ndikuwongolera magwiridwe antchito onse.