Beijing ndi Xiamen, China (Feb 18th, 2020) CCMW 2020:200 forum idachitikira ku Sea Club ku Beijing. Inbertec idapatsidwa Mphotho Yotsimikizika Kwambiri Yolumikizana ndi Center Terminal. Inbertec adalandira mphothoyo zaka 4 zotsatizana ndipo ndi m'modzi mwa opambana kwambiri atatu pabwaloli.
Kuphulika kwa covid-19 koyambirira kwa 2020 ku China kudakhudza kwambiri ntchito ndi moyo wa aliyense, makamaka kwa makampani oyendera alendo, makampani othandizira, komanso ntchito zaboma. Mafakitalewa ali ndi kufunikira kwakukulu kwamakasitomala ndi mipando yama call center. Makampani amayenera kuthana ndi kuchuluka kwadzidzidzi kwa mafoni ochokera kwa ogwiritsa ntchito. Kuti awonetsetse ntchito yabwino komanso thanzi la ogwira ntchito, mafakitalewa adasintha bizinesiyo kukhala yogwira ntchito zakutali/othandizira akutali.
Inbertec idakulitsa luso lake lopanga komanso zinthu zotsika mtengo, zoperekedwa kwa mipando yakutali ndizolemetsa zoletsa phokoso, zomwe zinachepetsa kwambiri mtengo wa mipando ya call center ndikukhutiritsa mautumiki omwe amafunikira kuchokera kwa ogwiritsa ntchito awo.
Kulemera kwapang'onopang'ono, mtengo wotsika, mawonekedwe odalirika oletsa phokoso pamlingo wolowera200 series headsetszimagwirizana bwino ndi zofunikira za call center agents pantchito yakutali. Popeza ogwira ntchitoyo anali kugwira ntchito kunyumba, kuletsa phokoso labwino kumafunika kuti makasitomala asamve phokoso la magalimoto kunja kwa zenera, kapena ziweto, ana, kuphika, kupukuta chimbudzi, ndi zina zotero kunyumba.Mahedifoni opitilira 200anali ndi ma microphone oletsa phokoso la cardioid, zomwe zinathandiza kwambiri othandizira kuchepetsa phokoso lakumbuyo.
Mtengo ndi chinthu chofunikira kwambiri popeza mahedifoni amaperekedwa kwa othandizira omwe amagwiritsa ntchito kunyumba. Izi zitha kukhala mtengo wowonjezera kwamakampani. Mtengo wotsika kwambiri wa magawo a Inbertec200 series headsetsanasankhidwa chifukwa cha mtengo wotsika, wodalirika kwambiri.
"Ndi mwayi waukulu kulandira mphothoyi zaka 4 motsatizana," atero a Jason Cheng, Woyang'anira Zamalonda ndi Zamalonda wa Inbertec, "ndife okondwa kuti malonda athu ndi ntchito zathu zidathandizira makampaniwa ndikuvomerezedwa ndi iwo. Zikuwonetsa masomphenya athu opanga zinthu zomwe zikugwirizana ndi msika zimagwira ntchito bwino.
Za CCMW
CCMW ndi nsanja yachitatu yodzipereka muukadaulo wosamalira makasitomala ndi chitukuko cha malo oimbira foni, kuwunika kwazinthu ndi ntchito zokhudzana ndi chisamaliro chamakasitomala ndi kasamalidwe.
Nthawi yotumiza: Mar-12-2022
