Ndi zikondwerero zambiri za e-commerce 6-18 (June 6th)/ 8-18 (August 18th) / 11-11 (Nov-11th), kugula pa intaneti kwakhala chinthu chofala m'moyo wa anthu. Malo oimbira foni ndi ofunikiracontact centerpakati pa mabizinesi ndi makasitomala. Kodi mabizinesi a e-commerce angapange bwanji malo awo oyimbira mafoni kuti azitumikira bwino makasitomala?
Kufunsira kwa malonda
Mzere wa ACD: Dongosololi limangopereka mafoni obwera kwa anthu ogwira ntchito zamakasitomala, zomwe zimapangitsa kuti kasitomala azigwira bwino ntchito ndikuwonjezera chithunzi chamakampani.
Makasitomala akubwera: Makasitomala amatha kuwonekera pazenera munthawi yeniyeni kuti awonetse zambiri, kapena kusintha ma tempuleti kuti alowetse zambiri zofunika.
Kugulitsa ntchito
Kufunsira kuyitanitsa: perekani njira zosiyanasiyana zogwirira ntchito, momwe mungafufuzire mawu anzeru, kutsimikizira kutsimikizika kwazinthu zamafoni ndi zina zambiri kuti mupititse patsogolo ntchito zamabizinesi ndi maulamuliro abizinesi, kulitsa makasitomala okhulupirika.
Pambuyo-kugulitsa utumiki
Pambuyo pogulitsa ntchito: timapereka maluso ndi mautumiki angapo pambuyo pa malonda, kuwonetsa lipoti lautumiki wambiri, dongosolo loyambirira la DRP limakwaniritsa zosowa zawo zamabizinesi pambuyo pa malonda, palibe chifukwa chokhaliranso, kuthetsa mavuto amakasitomala, onjezerani mulingo wautumiki pambuyo pa malonda.
Ulendo wobwereza patelefoni: dongosolo lokhazikika lamakasitomala obwerera, kuti musaiwale kasitomala aliyense, kufalitsa chisamaliro cha kampani, kukulitsa chigwirizano chosamalira makasitomala.
Nenani za data
Kuyang'anira kujambula: Dongosolo la call center limapereka mphamvu yayikulu yosungira ndikulemba kuyimba kulikonse mobwerezabwereza
Kujambulitsa kuyimba, yang'anani kuchuluka kwa ntchito ya wothandizirayo, sinthani chitsimikizo cha kasitomala wa kampaniyo.
Ziwerengero za othandizira: Yerekezerani nthawi yolowera, yolumikizidwa, yophonya, ndi nthawi yodikirira yamagulu aluso m'njira yopingasa komanso yoyima.
Mumakampani a e-commerce, tagwirizananso ndi zimphona zambiri zamalonda zapa intaneti, monga Alibaba.com, JD.COM, Dangdang.com, Ctrip ndi mabizinesi ambiri odziwika bwino. Kuchokera kumakampani a e-commerce awa, tafotokoza mwachidule ntchito zina zomwe zimachitika pamalo oimbira mafoni, ndikuyembekeza kukhala zothandiza kwa mabizinesi omwe akuchita ndikukonzekera kuchita malonda a e-commerce.
Pamene bizinesi idayamba kukula mwachangu, nsanja yolumikizirana ndi malo olumikizirana nawo olumikizana nawo sakhalanso ophweka ngati foni. Koma kuphatikizidwa ndi chomverera m'makutu, ngati kuphatikizidwa ndi intaneti, kompyuta ndiyofunikira, mapulogalamu okhudzana ndi mautumiki (call center) kuphatikiza, monga mapulogalamu a UC, dongosolo laling'ono loyimbira foni.
Inbertec imaperekanso zinthu zofananira, monga call center headset,UC headset, dial pad, headset accessories speaker etc. UB200\UB210\UB800\UB810 200 mndandanda ndi mahedifoni otsika mtengo omwe amapangidwira malo oyimbira foni, ndipo mndandanda wa 800 umapangidwira mwapadera UC, womwe umafunika kuchepetsa phokoso ndipo umatha kusefa phokoso bwino kwambiri. . Kuphatikiza apo, tili ndi mahedifoni apamwamba, 805 yathu ndi 815 ndi ma maikolofoni apawiri okhala ndi 99% kuchepetsa phokoso. Inbertec - katswiri wopanga ma call center ma headset.
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Nthawi yotumiza: Jun-30-2022
