Zomverera za call center ndi zida zofunika kwa akatswiri pantchito zamakasitomala, kutsatsa patelefoni, ndi maudindo ena olumikizana kwambiri. Kuwonetsetsa kuti zidazi zikukwaniritsa miyezo yamakampani pazabwino, chitetezo, komanso kuyanjana, ziyenera kukumana ndi ziphaso zosiyanasiyana. Pansipa pali ziphaso zazikulu zomwe zimafunikira pama foni am'mutu:
1. Chitsimikizo cha Bluetooth
Zama headset opanda zingwe, certification ya Bluetooth ndiyofunikira. Chitsimikizochi chimatsimikizira kuti chipangizochi chikugwirizana ndi miyezo yokhazikitsidwa ndi Bluetooth Special Interest Group (SIG). Imatsimikizira kugwilizana ndi zida zina zolumikizidwa ndi Bluetooth, kulumikizana kokhazikika, komanso kutsatira ma benchmarks.
2. FCC Certification (Federal Communications Commission)
Ku United States,call center headsetsayenera kutsatira malamulo a FCC. Chitsimikizochi chimawonetsetsa kuti chipangizochi sichikusokoneza zida zina zamagetsi ndipo chimagwira ntchito m'magawo osankhidwa. Ndiwovomerezeka pamahedifoni opanda zingwe komanso opanda zingwe omwe amagulitsidwa ku US
3. Chizindikiro cha CE (Conformité Européenne)
Pama headset omwe amagulitsidwa ku European Union, chizindikiro cha CE ndichofunikira. Chitsimikizochi chikuwonetsa kuti malondawo akukwaniritsa miyezo ya EU yachitetezo, thanzi, komanso kuteteza chilengedwe. Imakhudza zinthu monga electromagnetic compatibility (EMC) ndi ma radio frequency (RF) emissions.
4. Kutsata kwa RoHS (Kuletsa Zinthu Zowopsa)
Chitsimikizo cha RoHS chimawonetsetsa kuti chomverera m'makutu mulibe zinthu zowopsa monga lead, mercury, ndi cadmium. Izi ndizofunikira makamaka pachitetezo cha chilengedwe komanso kutsatira malamulo a EU ndi madera ena.
5. Miyezo ya ISO (International Organisation for Standardization)
Zomverera za call center zingafunikirenso kukwaniritsa miyezo ya ISO, monga ISO 9001 (quality management) ndi ISO 14001 (environmental management). Zitsimikizo izi zikuwonetsa kudzipereka kwa wopanga kuti akhale wabwino komanso wokhazikika.
6. Kumva Zitsimikizo Zachitetezo
Kuti ateteze ogwiritsa ntchito ku kuwonongeka kwa makutu, zomverera m'makutu ziyenera kutsata miyezo yachitetezo chakumva. Mwachitsanzo, muyezo wa EN 50332 ku Europe umawonetsetsa kuti kupanikizika kwa mawu kuli mkati mwa malire otetezeka. Momwemonso, malangizo a OSHA (Occupational Safety and Health Administration) ku US adilesi yachitetezo chakumva kuntchito.
7. Zitsimikizo Zokhudza Dziko
Kutengera msika, ziphaso zowonjezera zitha kufunikira. Mwachitsanzo, ku China, CCC (China Compulsory Certification) ndiyofunikira, pomwe ku Japan, chizindikiro cha PSE (Product Safety Electrical Appliance and Material) ndichofunika.
Chitsimikizo cha 8.WEEE: Kuonetsetsa Udindo Wachilengedwe mu Zamagetsi
Chitsimikizo cha Waste Electrical and Electronic Equipment (WEEE) ndi chofunikira kwambiri kuti chitsatire kwa opanga ndi ogulitsa zida zamagetsi ndi zamagetsi, kuphatikiza mahedifoni apafoni. Satifiketi iyi ndi gawo la WEEE Directive, lamulo la European Union lomwe cholinga chake ndi kuchepetsa kuwononga chilengedwe ndi zinyalala zamagetsi.
Zitsimikizo zamakutu am'ma call center ndizofunikira kwambiri pakuwonetsetsa kuti malonda ali abwino, chitetezo, komanso kutsatira miyezo yapadziko lonse lapansi. Opanga amayenera kutsata njira zovuta zowongolera kuti akwaniritse zosowa zamisika yosiyanasiyana. Kwa mabizinesi ndi ogula, kusankha mahedifoni ovomerezeka kumatsimikizira kudalirika, kugwirizana, komanso kutsatira njira zabwino zamakampani. Pomwe kufunikira kwa zida zoyankhulirana zapamwamba kukukulirakulira, ziphaso izi zipitiliza kugwira ntchito yofunika kwambiri pakukonza tsogolo laukadaulo wa call center.
Inbertec: Kuwonetsetsa kuti Mahedifoni Anu Akukumana ndi Zitsimikizo Zonse Zofunikira
Inbertec ndi bwenzi lodalirika la opanga ndi mabizinesi omwe akufuna kuwonetsetsa kuti malonda awo, kuphatikiza mahedifoni apafoni, akutsatira ziphaso zofunika monga WEEE, RoHS, FCC, CE, ndi ena. Ndi ukatswiri pakutsata malamulo ndi kuyesa, Inbertec imapereka ntchito zambiri zothandizira malonda anu kuti akwaniritse miyezo yapadziko lonse lapansi ndikupeza msika.
Nthawi yotumiza: Apr-03-2025
